We want you to love what you ordered. If something’s not right, we’ll make it right. This Return Policy explains how returns work at Toodaloo.
Return Window
If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery. Returns requested after 30 days may not be accepted.
How to Start a Return
To initiate a return, email us at support@toodaloo.com with your order number and reason for the return. We’ll guide you through the next steps.
Return Conditions
  • Items that are unopened and in original packaging may be returned without issue up to 30 days from purchase with no questions asked. 

  • Items that have been opened, and have an issue with its functionality, aesthetics, and/or the purchaser is not happy with their purchase, may be returned within 30 days. We may request photos or other information to process the return.

  • Returns that don’t meet our policy may not be eligible for a refund, and Toodaloo retains the right to accept or deny any such claims. But we want you to be happy with Toodaloo so please contact us and we will try to find a solution! 
Refunds
Once your return is received and approved, we’ll issue a refund to your original payment method. It may take a few business days for the refund to appear, depending on your bank or card provider.
Return Shipping
Unless the return is due to our error (e.g. wrong or damaged item), return shipping costs are the responsibility of the customer.
Need Help?
If you have any questions or concerns about your return, email us anytime at support@toodaloo.com. We’re here to help.